Cancellation, Late & No-Show Policy

We ask that you please reschedule or cancel at least 3 hours before the beginning of your appointment or you may be charged a cancellation fee.

Policy Overview

We value your time and ours. To ensure the best experience for all guests, the following policy applies to all appointments booked with The Barberhan.

Cancellations & Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
  • Appointments canceled or rescheduled within 3 hours of the scheduled start time may be charged a cancellation fee of up to 50% of the service price.

No-Shows

  • Failure to arrive for a scheduled appointment without notice will result in a no-show fee equal to 50% of the booked service.

Late Arrivals

  • Arrivals more than 10 minutes late may result in a shortened service or rescheduling, depending on availability.
By booking an appointment, you authorize The Barberhan to charge the payment method on file for applicable cancellation, late, or no-show fees in accordance with this policy, as permitted under Virginia law.